Revamping the desktop app to deliver the same quality as the phone's.

Area

Industry

Year

2019

Role

UX · lead

Disclaimer: In order not to cause harm to the client. I avoided sensible information in this debriefing, those information are only mine and may not reflect the client's view.

The new homepage.

Project

Take into consideration their new mobile version of the product, released recently.
Mainly a remote project. The client was not in Paris, we traveled abroad to meet them and the users.
A fully english project.

Problematics

Re-use the features coming from the former website, which are different from the mobile app.

Limitations

Follow the UI already created for the mobile app, we couldn't change anything about it.
Not many inputs about the user feelings about the old web version.
Use a new design tool that I didn't know much (XD).

Solutions

We ran user tests to find out their feedbacks on our work.
Self-formation on XD.

Lessons

This project was the first mainly worked remotely with the client and it worked out fine.

It was good to test another design tool, enabled me to find out the pros and cons regarding the other main tools on the market and kept me up-to-date.

Tools

Adobe XD: mockups.
Invision: prototype and user test.

Deliverables

An arguments document, a prototype, the original documents, a recommendation document following the user tests.

An example of the DEEP method after a user test (a transformed DEEP version to comply with the project).

Next project.

→ Healthcare

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